Thank you for shopping with Silkandluxe. Please review our All Sales Are Final policy to ensure you understand the terms of your purchase.

1.⁠ ⁠No Returns, Exchanges, or Refunds:
Once a purchase is made, it cannot be returned, exchanged, or refunded. All sales are final, and we do not accept returns or offer refunds for any item, unless required by law.

2.⁠ ⁠Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact us within 7 days of receiving the item. We will assess the situation and, if applicable, offer a replacement or store credit. Please provide proof of purchase and a description or image of the defect when contacting customer service.

3.⁠ ⁠Incorrect Orders:
If you believe you have received the wrong item, please notify us within 7 days of delivery. We will verify your order and arrange for an exchange if there has been an error on our part.

4.⁠ ⁠Final Sale Items:
All clearance, promotional, or discounted items are considered final sale and cannot be returned, exchanged, or refunded for any reason.

5.⁠ ⁠Responsibility for Fit and Sizing:
Please carefully review sizing guides and product descriptions before making your purchase. We are not responsible for items that do not fit as expected. If you need assistance with sizing, please reach out to our customer service team prior to completing your order.

By completing your purchase, you acknowledge and agree to our All Sales Are Final policy.

If you have any questions or concerns, please contact our customer service team at

Phone: 832-760-8220
Email: emailsilkandluxe@gmail.com


---

This policy ensures clear communication about final sale terms while allowing for flexibility in cases of defects or order errors.